For Windows 7  you need to download and install the 32 bit Help System from Microsoft's site
WinHlp32
http://www.microsoft.com/downloads/details.aspx?FamilyID=258aa5ec-e3d9-4228-8844-008e02b32a2c&displaylang=en

For Vista you need to download and install the 32 bit Help System from Microsoft's site
WinHlp32
http://www.microsoft.com/downloads/details.aspx?FamilyId=6EBCFAD9-D3F5-4365-8070-334CD175D4BB&displaylang=en

Do you have a quick start guide to get me going quickly?
EzCoin has a convenient context sensitive help system built in. We suggest youi use that for full explanations. We do also have a one page  Quick Start Guide  in PDF form. Just click on the link to view it .

How Do I backup my coin Data?
EzCoin has a convenient backup option built in. Simply go to File, Database Utilities
and select Create a Backup. This will backup all your data ( except images ) so you
can easily recover your data if need be. The Restore option is also in File, Database
Utilities.
Another way to backup your data is to use the Export option from the File menu. This
allows you to select which fields to export ( or just select all ). Once the data is
exported, you can re-import it directly into EzCoin

How do you arrive at your coin values? Are they accurate?
We determine the coin values by monitoring most online auctions, coin periodicals and
most the leading coin catalogs. Coin dealers buy and sell prices also play an important
part in the coin values. We then use an algorithm to accurately weigh these different
values and determine the true market value for your coins.

How Do I Grade My Coins? Use PCGS Photograde™ Online
With PCGS Photograde™, you can obtain the approximate grade of your coin by comparing it to the photo that most closely matches its appearance.  After you’ve done that, you can go to the PCGS Price Guide  to get a ballpark idea of how much the coin is worth.
For a definition of each coin grade to help you decide what to look for, click here

Will EzCoin run on a MAC computer?
EzCoin is a native PC application and will thus not run on a MAC computer UNLESS
you use an emulation program such as Virtual PC or SoftWindows. We have
hundreds of MAC users running EzCoin in this way. Most MAC shops will carry these
programs.

Can I enter coins from countries that are not in EzCoin yet?
Yes, you can enter data for any country. Simply go to File, New & select from the
extensive list of countries & create the data file. Then open the country and enter
the information you like. Only the denomination, Year & Type are required.

Can I add my own coin images?
Absolutely. You can add images of your coins. Just go to the Edit Menu, Select
Adjust Image Links & either scan your coin in or paste it from the clipboard or
load it from your hard drive.

Will you be adding other countries? How can I get these new countries?
Yes, we currently provide databases for USA, Canada & the Canadian Provinces.
We will be adding a comprehensive database for the UK ( Great Britain ) in the
near future. All registered users will be notified when it is available. You can also
check back on this web site periodically to see what is available.